Refund And Return Policy

Our refund and returns policy lasts 48 hours from the time of delivery. If 48 hours have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Be sure to include photo/video proof of the issue. To complete your return, we require a receipt or proof of purchase.

Damaged Products

For damaged products we will process the exchange within 5 days of receiving the returned product. The replacement/exchange will be delivered in 6 working days thereafter.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and the amount will be transferred to the mobile number used during the purchase, within 4-5 working days of approval.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact@ishar.in and we will make sure it is resolved.

COD items

Only regular priced items may be refunded. COD items cannot be refunded.

Shipping returns

To return your product, you should mail your details to: orders@ishar.in.